Purpose

As a member of Tata Group, we are committed to improving the quality of life of the communities we serve. We do this by striving for leadership and global competitiveness in the business sectors in which we operate.

Our practice of returning to society what we earn evokes trust among consumers, employees, shareholders and the community. We are committed to protecting this heritage of leadership with trust through the manner in which we conduct our business.

Vision

To make the world a safer place to live

Mission

To be amongst the Top 10 Homeland Security solution providers in the world by 2025

Core Values

The Tata group companies have always been value-driven. These values continue to direct the growth and business of Tata companies. The five core values underpinning the way we do business are:


Focus on the success of our customer. Put the customer first

Understand what the customer really needs and deliver it on time and budget
Delight customers by managing and exceeding expectations
Create a positive experience in all interactions with customers
Earn customer respect and loyalty by consistently giving them the best

 


Collaborate and work towards common goals. Treat each individual with respect and dignity

Share information and seek to understand the other side. Listen more
Provide specific feedback and say things when they need to be said. Be honest
Be gentle and confront issues, not people
Encourage a variety of thoughts and perspectives. Seek to include and be empathetic

 


Adhere to moral and ethical principles. Take responsibility for your actions. Do the right thing

Build trust by making honest commitments and honoring them
Be open and direct in all interactions with customers, partners & colleagues
Acknowledge mistakes and do what it takes to correct them.
Comply with all laws and the Tata Code of Conduct (TCOC)

 


Be a role model. Demonstrate that leadership is not a title but a mindset

Take ownership and be focused on results
Inspire, encourage and empower others to learn & grow
Walk the talk by living the values
Lead by example that others will want to emulate

 


Foster new ideas and concepts. Find new solutions to a problem
 

Generate ideas and manifest them from thought into reality
Be curious and open to new ideas. Take risks
Challenge assumptions and consider new possibilities
Promote out-of-the-box thinking